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Microsoft ended support for Windows XP on April 8, 2014

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options.
Learn what this means for you and how to stay protected.

Article ID: 315265 - View products that this article applies to.

To continue receiving security updates for Windows, make sure that you are running Windows XP with Service Pack 3 (SP3). For more information, refer to this Microsoft website: Support is ending for some versions of Windows
For a Microsoft Windows 2000 version of this article, see 156571.
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Chkdsk (Chkdsk.exe) is a command-line tool that checks volumes on your hard disk drive for problems. The tool then tries to repair any problems that it finds. For example, Chkdsk can repair problems related to bad sectors, lost clusters, cross-linked files, and directory errors. To use Chkdsk, you must log on as an administrator or as a member of the Administrators group.

You can also run Chkdsk from My Computer or from Windows Explorer.

How to run Chkdsk

Notes
  • Chkdsk requires exclusive access to a volume when it runs. Therefore, if one or more of the files are open on the disk that you want to check, Chkdsk prompts you to schedule the disk check for the next time that you restart your computer.
  • Chkdsk might take a long time to run, depending on the number of files and folders, the size of the volume, disk performance, and available system resources, such as processor and memory.
  • Chkdsk might not accurately report information in read-only mode.

How to run Chkdsk at the command prompt

  1. Click Start, and then click Run.
  2. In the Open box, type cmd, and then press Enter.
  3. Use one of the following procedures:
    • To run Chkdsk in read-only mode, at the command prompt, type chkdsk, and then press Enter.
    • To repair errors without scanning the volume for bad sectors, at the command prompt, type chkdsk volume:/f, and then press Enter.

      Note If one or more of the files on the hard disk are open, you will receive the following message:
      Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
      Type Y, and then press Enter to schedule the disk check. Then, restart your computer to start the disk check.
    • To repair errors, locate bad sectors, and recover readable information, at the command prompt, type chkdsk volume:/r, and then press Enter.

How to run Chkdsk from My Computer or from Windows Explorer

  1. Double-click My Computer, and then right-click the hard disk that you want to check.
  2. Click Properties, and then click Tools.
  3. Under Error-checking, click Check Now.

    Note The Check disk options dialog box appears.
  4. Use one of the following procedures:
    • To run Chkdsk in read-only mode, click Start.
    • To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start.
    • To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box, and then click Start.
    Note If one or more of the files on the hard disk are open, you receive the following message:
    The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
    Click Yes to schedule the disk check, and then restart your computer to start the disk check.
The following table lists the exit codes that Chkdsk reports after it has finished.
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Exit codeDescription
0No errors were found.
1Errors were found and fixed.
2Disk cleanup, such as garbage collection, was performed, or cleanup was not performed because /f was not specified.
3Could not check the disk, errors could not be fixed, or errors were not fixed because /f was not specified.
For more information about Chkdsk, go to the following Microsoft websites: For more information about Chkdsk, click the following article number to view the article in the Microsoft Knowledge Base:
314835 An explanation of the new /C and /I switches that are available to use with Chkdsk.exe
For help with common system maintenance tasks in Windows Vista, go to the following Microsoft website:
Fix broken desktop shortcuts and common system maintenance tasks

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Article ID: 315265 - Last Review: February 4, 2015 - Revision: 12.0
Applies to
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
Keywords: 
kbhowto kbacwsurvey kbenv kbinfo kbsetup KB315265

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